Bed Bug Customer Testimonials

Phoenix Bed Bug Expert

7600 N 15th St Suite 150
Phoenix, Arizona 85020

(623) 888-8190

5.00

106 reviews

11/15/2018 We really appreciated the quick scheduling of the extermination process. Now 6 weeks later, still bug free. Thanks!

11/09/2018 Highly recommend this company. Didi and Anthony were extremely professional and knowledgeable. They promptly answered my first call and even suggested that I text a photo so they could do an on-the-spot assessment about whether we actually had bed bugs. From there, they showed up on time, thoroughly inspected our house and presented our options in a no-pressure way. We went with the heat/chemical treatment. No problems since and just finished our 30-day check in with the guys. All clear!

11/02/2018 Prompt response and service. We were happy to be able to schedule our service quickly. Anthony was very polite and professional. We would recommend this company to our friends and family.

10/22/2018 Didi did a great job of removing our bed bugs also for a reasonable price! I recommend anyone who has bed bugs to give Phoenix Bed Bug Experts a try.

08/31/2018 This company is the absolute best. They answered my call at 11:30pm after I discovered bed bugs and were able to come out the next day. DiDi and Anthony both inspected every room for bed bugs and then explained what my treatment options were. I got a heat treatment which is guaranteed for a year and they also sprayed. Since the day of the heat treatment I have not seen a single bed bug. Thank you Phoenix Bed Bug Expert!

08/24/2018 Phoenix Bed Bug Expert...Didi, took care of our problem fast. Very professional and precise and we no longer have this issue. Didi was courteous and explained each step. Made taking care of this problem easy. Highly recommend!

08/06/2018 Great service and great price! Anthony and DiDi are the go two for bedbug! Don't need to say anymore then that! Pick them !

05/11/2018 From the moment Anthony answered the phone, I was impressed. He was helpful, friendly, professional, and so informative. I was able to schedule a free inspection for a rental home that I manage. DiDi went right out, didn't try to push me into a buy, but was great and thorough. The owner chose to treat and they were out again and were fantastic. With over 600 properties that we manage all over the valley, I know we will use them again!

08/05/2017 I feared that we had bed bugs after staying in a hotel, and then a few months later experiencing a few bug bites. I had read about people picking up bed bugs from hotels. I found Phoenix Bed Bug Experts online. They came out the next day to inspect our home and to my relief found no bed bugs. There was no charge for the inspection. Anthony and DiDi were very knowledgeable and understanding. I was not made to feel silly for thinking I had bed bugs when there were none.

04/25/2017 Well, it's been a little over three weeks since we had our house treated for bed bugs. So far we have not seen one of those awful things crawling anywhere. Anthony was terrific. He came out and inspected our house and explained all of our options to us. We wanted the heat treatment and the follow up with the insecticide. Di Di was the technician that came out and he did an exceptional job. He was extremely professional and very friendly. They gave us peace of mind through an ugly time!

04/21/2017 Anthony is the owner of the company and I am happy to say he is the nicest person I have ever done business with. He came out and inspected my place and told me what he could do. Came back the next day and did a terrific job. I am so thrilled not seeing any crawling bugs. I very highly recommend Anthony and his company. He knows the bug business and he will kill them for you. Keep up the good work Tony.

04/11/2017 WOW! Anthony and his crew really care about their customers and about their company! Five stars across the board for everything that they have done for me! If you're having trouble finding a company that won't let you down and will get the job done in a timely manner look no further. They have five stars and that BBB rating for one reason. They are THE BEST!!! Thanks to these Professionals my problems and stress are gone!! Thanks Anthony, Tyler and Dave; you guys ROCK!! 100% happy!!! :D

11/19/2016 Anthony provided incredible and speedy service, he genuinely takes pride in his company and it clearly shows. I would very highly, and confidently recommend them to friends and family. 2 thumbs up for great business!!!

11/06/2016 I hate everything about bed bugs. This company sprayed one time and we saw bugs for about 2 weeks after they sprayed. I was told to wait 30 days before getting another spray. It's been hell these last couple weeks but my kids haven't had any new bites. I've been checking their beds every night and we are still in the clear. Thank you for caring so much about our family. These guys are the best.

10/18/2016 I have nothing but good things to say about Phoenix Bed Bug Expert. After receiving a chemical treatment from a different company that was not completely effective, I decided to research other companies to try and get this problem solved. Phoenix Bed Bug Expert was one of the first companies that appeared in my search, and I decided to give them a call because of their amazing reviews I had seen online. Anthony came out the next day and did a very thorough inspection. After explaining to him that I would feel more comfortable getting a heat treatment done rather than another chemical treatment, he understood and scheduled it just a couple days later. He was more than willing to help me prepare for the treatment and answered all of my questions. The heat treatment went very well and I can say for the first time throughout this unfortunate time that I feel at ease. Anthony will be coming out next month to do another inspection to confirm that the bugs are gone. I hope I never have to deal with bed bugs again but if I do, I know who I will be calling in the future.

09/14/2016 I was so afraid when I found out that i had bed bugs. Anthony came over right away and assessed the situation. We decided to go with a heat treatment. Tyler came over and was very professional. I have not seen a live bug or a bite since the day of treatment. I would highly recommend this company to anybody.

08/28/2016 I will say our first impression was less than desirable. What this company has going for it is an owner who cares about his company and his reputation. The owner made it his mission to make us both a customer and a satisfied customer. I have held off almost a month and to this day we seem to still be in the clear. He came in, did what he said he would do and left us extremely satisfied.

08/16/2016 Bed bugs Yuck! Think you can get rid of them on your own? Think again. I tried just about everything to get rid of them, but they just kept re-appearing over and over again. For months they ruled my house! Then I called Phoenix Bed Bug Experts and they came out, gave me an estimate and a few days later, had me on the schedule to rid my home of those pesky little bugs. Now, they're GONE, GONE, GONE!! No more Bed Bugs!! Once again, I'm in charge of my home, guaranteed! Thank you so much, Anthony. I will recommend your extermination services to everyone I know, because Phoenix Bed Bug Experts truly are the experts! And kudos to you, Anthony. You are a true professional when it comes to bed bugs.

08/16/2016 Bed bugs no more! No need to call anyone else. Phoenix Bed Bug Experts are the ones to call. They were very professional and fit me into their schedule promptly. Give them a call; you won't be sorry. Thanks Anthony. Very helpful saved us!!!

08/11/2016 Having Bed Bugs is definitely a gross and insecure feeling. Worrying about people coming and going inside your home and if they have extra "baggage" is stressful. After having a walk through and estimate done by Anthony he guaranteed to fix the problem. He treated our home and we couldn't have had a better person. Such great work ethic and very professional about the whole situation, gave us a peace of mind. Very satisfied.

08/10/2016 Anthony was awesome. He was honest and very knowledgeable. I would definitely recommend him and the company! Very happy with the results. Thank you Anthony!!

08/07/2016 One of my biggest gripes is service technicians who show up late for an appointment, or worse, don't show up at all. These guys got here right when they said they would, and they were quick and efficient in both the inspection and the treatment. Their price was quite reasonable for everything they did, and they were very thorough in checking and treating places I hadn't even thought about. It's been months since the treatment and I've been sleeping comfortably and undisturbed by those horrible little vampire bugs that haunted me before. I would highly recommend Phoenix Bed Bug Expert to anyone for their professional extermination services.

07/15/2016 Bed bugs=MY WORST NIGHTMARE! ! Thank goodness for these guys! Anthony showed up to my house that day for an inspection, free of charge. He carefully searched every inch of my place and patiently answered all 5 billion of my questions and then reassured me he could take care of the problem the next day! PHEW! Every other company I called were booked out 6 weeks! Who waits 6 weeks for treatment?! Tyler was at my house on time the next morning. Professional, knowledgeable, and empathetic! He answered all 5 billion of my questions too. I left while he did the heat treatment, he called when he was finished and havent had a problem since, which was 4 weeks ago. SO THANKFUL i found these guys! Worth every penny for a piece of mind!!

07/14/2016 If you have bed bug problems, these are the guys to call. Anthony was extremely helpful...I called him right away for an inspection, and they stopped over later that day. Anthony took his time and searched every inch of our house. He is extremely thorough. PBBE has a very professional staff, and they were easily available to answer any questions I had. I highly recommend them.

07/11/2016 Anthony Deslo was very proffestional and effectiont with his work, he made going through this terrible experience just a little easier. Thank you for your great service.

07/11/2016 Anthony came right out when we found out that we had bed bugs. He was able to help me keep a level head about this very frightening situation. He came back the very next day after our inspection for a treatment. We were completely satisfied with the service and professionalism throughout the entire process.

07/07/2016 Our experience with Anthony was overall a highly professional experience. He took the time to explain the difference between powders and chemical process. He assured us that the application was safe and effective, making determinations of where, how, and how to safely implement the steps of demolition of the varmints'. He is well versed in the destruction of these awful creature's and sympathetic to the plight that these ungodly creatures create. I am filled with gratitude for the relief and belief in this process of the destructomundi of bedbugs!! Thanks Tony, Forever thankful, Chris the Miss Anson

07/06/2016 Being a single mother of a one year old, I was completely horrified and upset when I discovered bed bugs at my apartment building, not being satisfied with how they helped me, I called phoenix bed bug experts, Anthony was so amazing. When he came out he was so completely thorough in inspecting my place and answering ALL my questions!! Was not in a hurry at all, can't wait to get my place treated by him!!!!!!!!

06/26/2016 We discovered we had a bed bug infestation several months ago, like others I'm sure, I hopped on the internet thinking I could solve this problem. I tried some home methods and thought I had solved the problem. Big, big mistake. I called Phoenix Bed Bug Experts and spoke with Alex. We scheduled an immediate appointment and his inspection was very thorough. He gave us several options and answered all of our questions and even shared a few stories. The bugs are gone and I can actually sleep at night. Thank you Alex and Phoenix Bed Bug Experts. You are the best!

05/13/2016 my experience was great, I enjoyed the fact that they came as soon as they could.4/11 we got our house sprayed and ive never seen any from there. I think his name is Anthony, he helped us out a lot i really recomend having them treat if you have bed bugs.

05/01/2016 Very responsive & friendly. Tony & Tyler were great. Very nice & answered all questions. Such a big stressor but these guys are very reassuring. Although treatment was just done, I feel like the problem has been taken care of. I appreciated that they actually inspected the whole house rather than just one spot. Have to give it 30 days but I'm sure this nightmare is over thanks to Tony

04/23/2016 So I'll start the review by saying that me and my girlfriend are new homeowners that have never dealt with an infestation before. So when we found out we had bedbugs we searched on the Internet for treatments and came across Anthony and Phoenix Bed Bug experts we had Anthony do an inspection of the house which was very thorough and very informative. We are fortunate to find Anthony and Phoenix Bed Bug experts because they've really helped us by explaining the process of treatments and what would be best for our situation.

04/18/2016 Hero? Visionary? All-Around awesome dude? Yes, yes, and yes. Anthony and his team are a bunch of relentless killers (of bedbugs). They committed bug genocide at my townhome (whole-house treatment). I called them after having another company that only treated the bed frame and baseboards of the affected room and did not get the job done. Anthony is very knowledgeable and willing to be straightforward about what to expect. I can't thank them enough for coming to my rescue. I would recommend them to everyone.

04/14/2016 A family member was about to be eaten alive by bedbugs. Googled and called Anthony, and his team was on it! Treated their house within days and everything they told us was legit. Would highly recommend. Spend the money and sleep bite less!

04/13/2016 My idiot son brought something horrific to my home bedbugs! Yikes Was given Anthony's phone number and within a day he was in my house and ridding us of the problem. So professional and made feel us clean again!!! Thank you Anthony I recommend him highly!!!

04/11/2016 If you're looking to get rid of bed bugs, the guys at BBE should be your first call. Anthony and Tyler performed a thorough examination and treatment, and answered all my questions. I haven't had an issue since. BBE was the difference maker in this situation.

03/17/2016 We were shocked and at a total loss when we found bed bugs in our home. I was fortunate to have Phoenix Bed Bug Expert come to our rescue. Anthony, Tyler and Robert were extremely professional and helpful. Anthony was very prompt and scheduled an immediate inspection of our home. He then thoroughly guided us in preparing our home for the treatment . We were so greatful. I highly recommend these professionals. They are honest, friendly, helpful and pleasant to work with. I thank them again!

03/14/2016 Bed bugs somehow found their way to our home and we were shocked and at a loss upon discovering them. I discovered the Phoenix Bed Bug Experts on line and I was absolutely satisfied and thankful for my association with this company. These professionals were available to consult with us immediately, they were helpful, understanding and went way beyond the call of duty to help extract these pests once and for all from our home. Their knowledge, advice and skills were priceless. If you are planning on ridding these pests once and for all, it must be done properly and effectively. Anthony, Tyler and Robert were thorough, honest, skilled and knowledgeable. They worked hard and offered help each step of the way. I would recommend them to anyone who needed help with a bed bug situation. Please do not hesitate for one moment to rely on these professionals. They have restored immediate peace and comfort to our home

03/06/2016 They were extremely courteous and knowledgeable. They answered all of our questions and put us at ease. We followed the instructions they gave us and it appears we are now bed bug free. I highly recommend this company.

02/17/2016 So I was freaked out when my friend and I discovered we had bed bugs (like anyone would be!) and wanted immediate care. We luckily knew of this company and contacted Anthony and he came instantly. Anthony and Tyler made us comfortable and I would recommend them to anyone and everyone. They have great service, best at what they do and are very polite and fast. We haven't found any sine they have been here!!

02/15/2016 Anthony was amazing!!! He helped me to feel comfortable and not embarrassed about the possibility of having bedbugs! He did a thorough inspection and to my amazement I did not have bed bugs! Anthony was never in a hurry and he took his time to assure me and to educate me as well! I immediately felt safe with Anthony inviting him into my home. Trustworthy & customer service excellence is assured with PHX Bed Bug Expert!!

02/04/2016 Phoenix Bed Bug Expert was amazing they were affordable and did a great job. I have not had any issues. They were quick and efficient. Great Company

12/02/2015 Very professional service great follow up Jim GULLICKSON

12/02/2015 i have done business with Bed Bug Expert and I am very happy with they work and price .

11/30/2015 Alex was amazing! I have never had somebody give me such reassurance in such a crazy time! He was fast, gave me simple instructions, and told me exactly what to expect. I was so scared these things would never go away! Alex recommended chemical treatment, came out to inspect again today, and gave me the clear! 1 treatment only, and I can sleep again! I must have called him a thousand times with questions while freaking out, and he would calm me down, and assure me he had taken care of the problem! Sure enough, he was right!!!! I would recommend Alex to EVERYONE! Alex is my new hero! I can't say enough to thank this man for being there! I could cry knowing that respectable companies are still out there. Thank you Alex!!

11/27/2015 Tyler was knowledgeable and courteous. Not sure yet about the results since it hasn't been 30 days yet. Haven't been bit since the treatment. The price was reasonable as well. Thank you. Rich B

11/16/2015 I made SEVERAL phone calls to different companies. All of which were giving me the run around. And finally I got ahold of Anthony from Phoenix bed bug experts at 930pm! He said that he would send someone over the next day when I was available. That's when I met Alex. He put all of my fear, anxiety, and embarrassment about this problem to rest. He did a thorough inspection. Explained how bed bugs get into apartments, what to do to treat them, and what I should expect. I did all the preparations he asked and the next morning he came over and treated the apartment. I had so many questions and he answered every single one of them and was kind enough to not show any type of irritation that I kept bothering him. It has been about a month and so far no signs of any new bites or allergic reactions! I am so relieved that Alex and the Phoenix bed bug experts have solved the mystery of my hives and did it with such great customer care. Alex is beyond great. The price was beyond reasonable

10/31/2015 My son had stayed at a friendâ€™s house and they had bed bugs, so when I saw some bugs in his room I freaked out! We have Orkin and asked them to look at the room, and sure enough they said we had bed bugs and we better get it treated fast for $2000 I did a little more research and found Anthony and his team and I called for a free estimate because I was convinced I had bed bugs. Robert came right over that afternoon and inspected the house and sure enough he found bugs in my sons room, except THEY WERE CARPET BEATLES! Robert did a thorough inspection and explained how carpet beetles look like bed bugs to the untrained eye and even produce lava that appears very similar to bed bugs. I am so impressed with the integrity and honesty of this company. They could have easily said it was bed bugs and taken us for a large amount of money, but these guys were PROFESSIONALS. I would recommend them to anyone and if they offered monthly service I would fire my Orkin team and go with them. As I tis, I am looking for a replacement to my Orkin contract die to this. Why did I even have carper beetles if I have Orkin on a monthly routine? Robert you were so professional, thank you for your honesty and knowledge. Bill

10/27/2015 Good prices, got rid of the bugs and haven't had a problem since. Definitely recommend!

10/15/2015 Tyler was very professional and sympathetic with my concern I had bed bugs, due to extreme itching and bites.. He came out on time and checked all bedroom beds.. I didn't have bed bugs.. I'm so glad he was able to confirm I didn't have them.. I would use him again if needed ...

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